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Head Office 
Pfizer Australia 
Level 15-18, 151 Clarence Street
Sydney NSW 2000

General Enquiries: 
02 9850 3333

Medical Information:
Your questions are important to us.
If you have medical questions on Pfizer’s Prescription Medicines:
Call us on: 1800 675 229
Text us on: 0448 131 952

Visit our Medical Information Website:
Or submit a medical enquiry

Healthcare Professionals:
If you are a healthcare professional, looking for information about our services, support materials or representative requests, please phone 1800 PFIZER (1800 734 937) and talk to our Customer Engagement Representative.

Customer Service (Logistics and Supply): 
Please contact Customer Service (Logistics and Supply) on 
1800 629 921 or [email protected]

For access to the stock status of Pfizer medicines in real-time or to get in touch with our Key Account team visit (Please note this is only for healthcare professionals)

To request Safety Data Sheets (SDS) please contact: [email protected]

Adverse Event: 
If you wish to report an adverse event related to a Pfizer product, you can report online at
Alternatively you can email us at: [email protected]   

By reporting adverse events, you can help provide more information on the safety of Pfizer medicines.

Media Enquiries:
Accredited journalists can contact the Pfizer Australia & New Zealand Media Relations team at: [email protected]. Please note that this email address is intended specifically for journalists with media enquiries and unfortunately, we are unable to respond to any non-media enquiries sent to this address. 

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