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What We Do


Patients are at the centre of our daily work.  We seek to listen to, empower and support patients who take our medicines. We do this in three key ways:

  1. Insights & Immersion – listening to patients and understanding their experience as best we can to respond with empathy and effective solutions where we can.

  2. Empowering & Equipping – investing in patient organisations and providing information to support clinical conversations that empower patients.

  3. Support & Service – investing in patient organisations and their services as well as some information and medication delivery services of our own.  


The Pfizer CARES program is supported by the senior leadership team that meets regularly to discuss how Pfizer should best care for patients, colleagues, community and our environment.

We achieve this by:

  • Providing up-to four volunteer days for colleagues

  • Community Collaboration Grants


We care for colleagues with a safe, diverse and inclusive workplace and we uphold our values of Courage, Excellence, Joy and Equity in how we go about each day.

Pfizer cares for its colleagues through an inclusive workplace that fosters a sense of community, encourages innovation and lives and breathes a commitment to health and wellness.

Pfizer CARES, is our Corporate Social Responsibility program that guides our caring culture.

OPEN,Out Pfizer Employee Network (OPEN), is the global colleague resource group for Pfizer's lesbian, gay, bisexual and transgender (LGBT+) colleagues and their straight allies​


Pfizer has a global commitment to reducing the impact of our manufacturing and commercial activity on our environment. We care for the environment through:

- Recycling initiatives
- Packaging and waste reduction
- Energy reduction initiatives
- Manufacturing efficiencies
- Participating in Clean Up Australia Day